Welcome to Gadget Guruz Technologies Pvt Ltd's Service based Circular Economy platform for electronics that is a unique combination of onsite repairs and an eCommerce platform ("we", "our", "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our doorstep repair and collection services. By accessing or using our services, you agree to the terms of this Privacy Policy.

We may collect personal information that you provide directly to us when you use our website,
such as:

• Contact Information: Name, email address, phone number, and postal address.
• Account Information: Username, password, and other registration details.
• Payment Information: Credit card details, billing address, and other payment-related information. Payment information is never saved on our servers.
• Service Information: Details about the products you need to be repaired, service history, and appointment scheduling.

Automatically Collected Information

When you access our website, we may automatically collect information about your device and
usage including:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Information: Pages viewed, links clicked, and other interactions with our website.
• GadgetGuruz uses cookies and tracking technologies to improve user experience, analyse website performance, and offer personalized services. Cookies are small text files stored on your device that help us recognize your preferences, track your browsing behaviour, and optimize site functionality. We utilize both session cookies, which expire after you close your browser, and persistent cookies, which remain on your device for a defined period.

We use the information we collect for various purposes

• To Provide and Improve Services: Processing transactions, managing accounts, and enhancing user experience.
• Customer Support: Responding to inquiries, troubleshooting issues, and providing customer service.
• Marketing and Communications: Sending promotional materials, newsletters, and other communications (with your consent).
• Analytics and Research: Analyzing usage patterns to improve our website and services.
• Security and Compliance: Protecting against fraud, ensuring compliance with legal obligations, and enforcing our terms of service.
• Verification and Payouts: For service partners or users requesting payouts, we collect identification documents as part of our Know Your Customer (KYC) process.

We may share your information with third parties in the following circumstances:

• Service Providers: With vendors and service providers who assist us in operating our website, processing payments, and delivering services
• Legal Requirements: When required by law or in response to legal process, such as a subpoena or court order.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• Protection of Rights: To protect and defend our rights, property, or safety, and that of our users or the public.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to certain legal obligations.
• Opt-Out: Opt-out of receiving marketing communications from us. To exercise these rights, please contact us at info@gadgetguruz.com

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date.

We use cookies and similar tracking technologies to collect and use personal information about you, including for interest-based advertising. For more information about the cookies we use and your choices regarding cookies, please see our [Cookie Policy].